Privacy Policy

At aec65, we take the privacy and security of our users very seriously. This Privacy Policy explains what personal information we collect from players in Bangladesh and across our platform, how that information is used, and the measures we take to keep it safe. By accessing or using aec65, you agree to the practices described in this document.

This policy applies to all services offered by aec65, including cricket betting, live casino games, slots, crash games such as Aviator, and all sports betting products available on our platform. We are committed to transparency and responsible data handling at every stage of your experience with us.

When you register and use aec65, we collect certain information that is necessary to provide our services, maintain account security, and comply with responsible gaming standards. The categories of personal data we may collect include:

• Full name, date of birth, and national identification details to verify that you are at least 21 years of age.
• Email address, mobile number, and residential address for account communication and verification purposes.
• Financial and transaction data including deposit and withdrawal records, payment method details (e.g., bKash account, Nagad wallet, Rocket number), and transaction history.
• Device and technical data such as IP address, browser type, operating system, session timestamps, and geolocation data to detect fraud and ensure fair play.
• Gameplay activity including betting history, game preferences, session durations, and interaction with promotions or bonuses.

We collect this information directly from you at registration, through your use of the platform, and automatically via cookies and technical tracking tools as described below.

The personal information we collect from our Bangladesh players and site visitors is used strictly for the following purposes:

• Account creation, verification, and ongoing management — including age verification to confirm players are 21 years or older as required.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and ensuring all financial transactions are accurate and secure.
• Fraud detection, anti-money laundering compliance, and enforcing our responsible gaming and fair play policies across all cricket betting, slots, and live casino sessions.
• Communicating with you about your account, transaction confirmations, security alerts, promotional offers, and platform updates — only where you have consented to such communications.
• Improving platform performance, personalising the user experience, and conducting internal analytics to develop better features for our Bangladeshi players.

aec65 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share limited data with trusted service partners only when necessary to operate our platform — for example, payment processors handling your bKash or Nagad transaction, identity verification services, or fraud-prevention providers. Any such partner is bound by strict confidentiality agreements and is prohibited from using your data for any purpose beyond the specific service they provide.

We may also disclose your information where required by applicable law, court order, or regulatory authority. In all such circumstances, we disclose only the minimum information necessary and inform you where we are legally permitted to do so.

aec65 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, keep your session active, and collect anonymised analytics to improve our services. Cookies are small text files stored on your device that do not give us access to your device itself — they help us understand how you interact with our platform so we can make improvements over time.

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some features on aec65, such as staying logged in between sessions or accessing personalised promotions. We do not use cookies to track your activity on external websites.

We retain your personal data for as long as your account remains active and for a period afterwards as required by applicable regulations and responsible gaming obligations. Typically, account and transaction records are retained for a minimum of five years following account closure to satisfy financial compliance requirements. Where data is no longer needed, we securely delete or anonymise it.

You may request earlier deletion of your personal data subject to our legal retention obligations. To submit such a request, please contact our support team at the email address listed in the Contact Us section of this policy.

As a registered user of aec65, you have the following rights with respect to your personal data:

• Right of Access — you may request a complete copy of all personal data we hold about you at any time.
• Right of Rectification — if you believe any information we hold is inaccurate or incomplete, you may request that we correct it.
• Right to Erasure — subject to legal and regulatory retention obligations, you may request deletion of personal data we hold about you.
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the legality of prior processing.

To exercise any of the above rights, please write to us at the email address shown in the Contact Us section below. We will respond to all data rights requests within 30 days of receipt.

aec65 employs industry-standard security practices to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our platform uses 256-bit SSL encryption for all data transmission, and sensitive account credentials are stored using strong cryptographic hashing methods. Our servers are protected by firewalls, intrusion detection systems, and regular security audits.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage all aec65 players to use strong, unique passwords for their accounts, enable any available two-factor authentication, and contact us immediately at [email protected] if they suspect any unauthorised access.

To facilitate deposits and withdrawals for our Bangladesh players, aec65 integrates with local and international payment services including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you initiate a financial transaction on our platform, the relevant payment provider will process your payment data under their own applicable privacy policies. aec65 does not store your full card numbers or mobile banking PINs on our servers.

We recommend reviewing the privacy notices of your chosen payment provider to understand how they handle your financial data. The links to these external services are not within our control, and aec65 accepts no responsibility for the data practices of third-party payment providers.

aec65 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on our platform, and we will update the "Last Updated" date at the top of this page. Continued use of aec65 following such notification constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we protect your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way aec65 handles your personal data, please contact our support team. Our team is available to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, and Khulna. Reach us at: [email protected]