Terms & Conditions

Who Can Use aec65?

To register and use the aec65 platform, you must meet the following eligibility requirements without exception:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gambling is not prohibited.
• You must provide accurate, complete, and up-to-date personal information during registration and at any point when requested by aec65.
• You must not be registered on any self-exclusion list or prohibited from gambling by any relevant authority.

Registration Requirements

Each player is permitted to hold only one active account on the aec65 platform. The creation of duplicate, fraudulent, or shared accounts is strictly prohibited. If multiple accounts are detected under the same identity, device, or payment method, aec65 reserves the right to suspend all associated accounts and forfeit any pending balances.

aec65 may require players to complete a Know Your Customer (KYC) verification process before approving withdrawal requests or granting access to certain promotions. Acceptable KYC documents include a national identity card (NID), passport, or other government-issued photo identification. Failure to complete verification within a reasonable timeframe may result in account suspension.

Deposit Policy

aec65 accepts deposits through multiple payment channels available to Bangladeshi players. All deposits are processed in BDT and credited to your account promptly upon successful payment confirmation. The following conditions apply to all deposits:

• Minimum deposit amounts vary by payment method. Please check the cashier section for the current limits applicable to bKash, Nagad, Rocket, and Upay.
• aec65 does not charge deposit processing fees; however, your payment provider may apply their own transaction fees.
• Deposits made using another person's payment account are not permitted. All funds must originate from an account registered in your own name.
• Deposits may be subject to verification checks as part of our anti-money laundering (AML) compliance procedures.

Withdrawal Policy

Players may request withdrawals of their available balance at any time, subject to the following conditions. aec65 processes withdrawal requests promptly, typically within 24 hours of approval, depending on the selected payment method and any applicable verification requirements.

• Withdrawals are only paid to the same payment method used for the original deposit, to prevent fraud and unauthorized transfers.
• Active bonus wagering requirements must be fully met before withdrawal of bonus-related winnings is permitted.
• aec65 reserves the right to conduct additional verification checks on withdrawal requests above a defined threshold, in line with our KYC and AML obligations.

Bonus Terms

aec65 offers a range of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the specific terms attached to each promotion and to the general bonus conditions outlined here. Players are encouraged to read the individual promotion pages carefully before opting in.

The following general conditions apply to all aec65 bonuses unless otherwise stated in the individual promotion terms:

• Bonuses carry a wagering requirement (rollover) that must be completed before winnings derived from bonus funds can be withdrawn. The applicable rollover multiplier is stated on the individual promotion page.
• Bonuses are non-transferable and may not be exchanged for cash unless all wagering requirements have been met in full.
• aec65 reserves the right to cancel, modify, or withdraw any bonus or promotion at any time without prior notice if misuse or abuse is suspected.

Platform Game Standards

All games available on the aec65 platform — including crash games, live casino tables, slots, sports betting markets, and fishing games — are operated by licensed third-party providers. Each game is governed by its own specific rules provided by the respective game provider. Players are responsible for familiarizing themselves with the rules and paytables of each game before placing wagers.

In the event of a technical fault, server error, or interrupted connection during a game session, aec65 will endeavour to resolve the issue fairly and in accordance with the game provider's error resolution protocols. aec65 accepts no liability for losses incurred as a direct result of technical malfunctions beyond our reasonable control. Any winnings resulting from a clearly malfunctioning game may be declared void.

What Is Not Allowed on aec65

The following activities are strictly prohibited on the aec65 platform. Violation of any of these rules may result in immediate account suspension, permanent ban, and forfeiture of all funds held in the account:

• Using automated bots, scripts, or software to gain an unfair advantage in any game or betting market.
• Colluding with other players, game providers, or third parties to influence game outcomes or betting results.
• Laundering money or using the aec65 platform for any other illegal financial activity.
• Creating multiple accounts to abuse welcome bonuses or other promotional offers.

Suspension and Closure Rights

aec65 reserves the right to suspend, restrict, or terminate any player account at any time and without prior notice if there is a reasonable suspicion of fraudulent activity, breach of these Terms & Conditions, regulatory concerns, or at the sole discretion of our compliance team. Upon suspension, any balance held may be withheld pending investigation.

Players may request the voluntary closure of their own account at any time by contacting the aec65 support team. Upon closure, any remaining eligible balance will be processed for withdrawal to the registered payment method within a reasonable period, provided all verification requirements are met and no outstanding investigations are pending.

How We Handle Your Data

aec65 is committed to protecting the personal data of all registered players. We collect and process personal information in accordance with our Privacy Policy, which forms part of these Terms & Conditions by reference. Your data is stored securely using SSL encryption and is never sold to or shared with unauthorized third parties. By using the aec65 platform, you consent to the collection and use of your personal data as described in our Privacy Policy. For full details on what data we collect, how it is used, and your rights as a data subject, please review the Privacy Policy available on this site.

Our Liability to You

aec65 provides its platform and services on an 'as is' and 'as available' basis. To the fullest extent permitted by applicable law, aec65 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. aec65 does not guarantee uninterrupted or error-free access to the platform.

In no event shall aec65 be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the platform, even if aec65 has been advised of the possibility of such damages. aec65's total aggregate liability to any player in connection with these terms shall not exceed the total amount deposited by that player in the twelve months preceding the claim.

Changes to These Terms

aec65 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the 'Last Updated' date at the top of this page will be revised accordingly. It is your responsibility as a player to check this page regularly. Your continued use of the aec65 platform after any amendments have been posted constitutes your binding acceptance of the revised terms. If you disagree with updated terms, your only recourse is to close your account and cease using the platform.

Dispute Resolution

These Terms & Conditions and any disputes arising from your use of the aec65 platform shall be governed by and construed in accordance with applicable laws. In the first instance, players are encouraged to resolve any disputes by contacting the aec65 support team directly. aec65 commits to responding to all formal complaints within 5 business days. If a resolution cannot be reached through direct communication, the matter may be referred to an independent arbitration process. aec65 is not responsible for any losses arising from legal restrictions applicable in the player's jurisdiction.

Get in Touch with aec65

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the aec65 support team by email. Our support staff are available around the clock to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. Reach us at: [email protected]. We aim to respond to all queries within 24 hours. For responsible gaming support, self-exclusion requests, or account closure, please mention your request clearly in your message so our team can prioritize your case appropriately.